Privacy Policy | My Site 1

Ellipse Aircraft UK Ltd | Privacy Policy

Ellipse Aircraft UK Ltd

Effective date: 5 August 2026

This notice explains how Ellipse Aircraft UK Ltd collects and uses personal data, including information submitted through our website, social media and Meta lead forms.

1. Who we are

Ellipse Aircraft UK Ltd is the controller of the personal data described in this notice. This means that we decide why and how that personal data is used.

Company number: 15792815

Registered office: 44 Charles Barnett Road, Winterley, Sandbach, England, CW11 4TT

Email: nick@ellipseaircraftuk.com

Telephone: 07775 353 531

Website: https://www.ellipseaircraftuk.com/

2. When this policy applies

This policy applies when you:

visit or interact with our website;

submit an enquiry or request a demonstration flight;

complete a Facebook or Instagram instant form; or

otherwise discuss an Ellipse aircraft, product or service with us.

3. Personal data we collect

Depending on how you interact with us, we may collect:

identity and contact details, such as your name, email address and telephone number;

aviation information, such as the licence you hold, your current flying status and your home airfield;

enquiry details and preferences, including your postcode, aircraft interests, purchase timeframe and demonstration-flight requirements;

records of correspondence and any information you choose to provide to us;

marketing preferences; and

technical and usage information generated when you use our website, such as device, browser, IP address and cookie information, where available.

We do not intentionally ask for special category data through our sales or demonstration-flight enquiry forms. Please do not provide sensitive personal information unless it is genuinely necessary.

4. How we collect personal data

We collect personal data:

directly from you when you contact us or complete a form;

from Meta when you submit a Facebook or Instagram lead form;

through our website and its hosting, security, analytics or cookie technologies; and

from publicly available sources or business contacts where this is lawful and relevant to an enquiry.

5. How and why we use personal data

Responding to enquiries and arranging demonstration flights. We use your details to respond, understand your requirements, arrange a suitable flight and discuss aircraft options. Our lawful basis is taking steps at your request before entering into a contract and, where appropriate, our legitimate interest in responding to genuine business enquiries.

Managing our relationship and records. We keep appropriate records of enquiries, discussions and agreed actions. Our lawful basis is our legitimate interest in managing customer relationships and operating our business effectively.

Operating and protecting our website and communications. We may use technical information to maintain security, prevent misuse, troubleshoot issues and understand service performance. Our lawful basis is our legitimate interest in operating secure and effective systems.

Meeting legal obligations. We may process information to comply with applicable laws, regulatory requirements, tax obligations or lawful requests from public authorities.

Marketing. We may send relevant updates where you have consented or where the law otherwise permits us to do so. Submitting a demonstration-flight or sales enquiry does not by itself add you to an unrelated general marketing list. You can opt out at any time.

6. Who we share personal data with

We may share personal data only where reasonably necessary with:

Meta Platforms when you use a Facebook or Instagram lead form;

providers that support our website, email, cloud storage, customer records, analytics, communications and IT security;

professional advisers such as accountants, insurers and legal advisers;

aircraft manufacturers, maintenance organisations, demonstration-flight providers or other aviation partners where needed to fulfil your request and where you would reasonably expect this; and

regulators, law-enforcement bodies, courts or other authorities where disclosure is required or permitted by law.

We do not sell personal data.

7. International transfers

Some of our technology and service providers may process personal data outside the United Kingdom. Where this happens, we take reasonable steps to ensure an appropriate safeguard applies, such as UK adequacy regulations, the UK International Data Transfer Agreement or approved contractual clauses, as applicable.

8. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected:

sales and demonstration-flight enquiry records are normally retained for up to 24 months after the last meaningful contact;

if you become a customer, relevant records may be retained for the duration of the relationship and for up to six years afterwards where needed for contractual, tax, insurance or legal purposes;

marketing records are kept until you opt out or after a period of inactivity, subject to periodic review; and

information may be kept longer where necessary to establish, exercise or defend legal claims, or to meet a legal obligation.

9. Cookies and website technologies

Our website may use cookies and similar technologies for essential functions, security, performance and analytics. You can manage cookies through your browser settings and any cookie controls displayed on the website. Blocking some cookies may affect how the website works.

10. Your marketing choices

You can ask us to stop sending marketing communications at any time by using an unsubscribe option where provided or by emailing nick@ellipseaircraftuk.com. We may still send service or enquiry-related messages that are necessary to respond to you.

11. Your data protection rights

Depending on the circumstances, you may have the right to:

ask for access to your personal data;

ask us to correct inaccurate or incomplete personal data;

ask us to erase personal data;

ask us to restrict how personal data is used;

object to processing based on legitimate interests or to direct marketing;

receive certain personal data in a portable format;

withdraw consent at any time where processing relies on consent; and

complain to the Information Commissioner's Office.

To exercise a right, contact us at nick@ellipseaircraftuk.com. We may need to verify your identity before acting on a request. Some rights are subject to legal conditions and exemptions.

12. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Access is limited to people and service providers who need the information for a legitimate purpose.

13. Children

Our website, aircraft sales and demonstration-flight services are not directed at children. We do not knowingly collect personal data from anyone under 18 through our lead forms.

14. Automated decision-making

We do not use the information submitted through our enquiry forms to make solely automated decisions that produce legal or similarly significant effects.

15. Changes to this policy

We may update this policy from time to time to reflect changes in our services, suppliers or legal obligations. The effective date at the top shows when it was last updated.

16. Contact and complaints

Questions or requests should be sent to nick@ellipseaircraftuk.com or made by telephone on 07775 353 531.

If you are unhappy with how we use your personal data, please contact us first so that we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint or 0303 123 1113.

Last updated 5 August 2026